Your faq's Frequently asked questions. Checkout our frequently asked questions below. If you still can’t find your answer, please contact us. Are the samples really free of charge? Yes, the sampling is free of charge. Which shipping company do you use? Depending on the country and tariff, we ship with UPS or DHL. Do you operate worldwide? Yes. With locations in Germany, Switzerland, the USA and Russia, as well as a global network of agents, we can act quickly and easily anywhere in the world. Can I also order smaller or larger sample quantities? Yes that is possible. Just write a note in the comment field of your order. Can I order the sample in the color of my choice? Yes, select “customized” as the color. A project manager will contact you regarding the exact color selection. How quickly is the sample available? The production time is max. 5 days. The shipping time depends on the delivery area. Further questions? If your questions are not answered, do not hesitate to contact us. We will be glad to help you.Email: shop@biogrund.comPhone number: +49 6126 952630 Choose your sample It has never been easier to create an excellent product finish. order free sample